Support

How can we help?

Fin Hermes support keeps your request inside the Fin Hermes product and account boundary.

Email Fin Hermes support

support@finhermes.app

No public response-time promise has been approved yet. Automated outbound support is not represented as active.

What to include

Describe the screen, the action you attempted, the approximate time, and the non-secret error wording. For store billing, include only the minimum non-secret order or reference information required by the owning store's support process.

Never email secrets

Fin Hermes support will not ask for your password, magic link, authentication or recovery code, API key, provider token, payment credentials, or full brokerage credentials.

Account deletion

Email is not the normal proof for account deletion. Read the current authenticated deletion readiness and product-local scope on the account-deletion page.